Your privacy is important to World of Controls. (“World of Controls,” “GEcontrolsupport.com” “we,” “our,” or “us”). We collect information to provide and deliver better service and customized content to our Registered Users. This Privacy Policy is meant to help you understand how we collect and use your information. This Privacy Policy applies to https://www.gecontrolsupport.com/ (the “Site”) and all products and services offered by World
of Controls. By using the Site, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Site.
Specific to this Privacy Policy, we make reference to various business terms to describe our
commercial activity. We define such terms as follows:
Customer: An organization that interacts with World of Controls’ audience. Interaction may take the form of advertising, information from a supplier, or sponsorship.
Registered User: A user that has registered for World of Controls products or services.
Third-Party Content: White papers, data, and other documents owned by content providers and made available to World of Controls audience.
Intentional Interaction: An explicit user action taken regarding a piece of digital content. These actions include: clicking on a web page about a content provider or its products, visiting the website of a third-party content provider, registering to attend a webinar, or downloading a whitepaper.
An intentional interaction is not: viewing or hovering over a content provider’s information when that information is part of a web page containing information about two or more content providers.
We may collect information from individuals in a variety of ways, including, but not limited to:
Information You Provide to Us Directly: Our services may require you to register with World of Controls. This includes general site registration, webinar registration, downloading World of Control content and Third-Party Content, and participating in our surveys. When you become a Registered User with World of Controls, we may collect certain information such as a Registered User’s name, email address, phone number, user name, password.
We may also collect the following information:
Company name and address;
Country;
Job function;
Engineering Discipline;
Industry Subscription preferences;
Subscription preferences;
Information about the device(s) you use;
Information about service usage;
Authentication data;
Location data;
Time zone; and
Other information you choose to provide to us (collectively “Identifiable Information” and with Personal Information, “Personally Identifiable Information”).
We will collect Personally Identifiable Information from Registered Users only if they voluntarily submit such information to us. Registered Users can always refuse to supply Personally Identifiable Information, except that it may prevent them from engaging in certain Site related activities.
Device Information: We collect device-specific information (e.g., hardware model, operating system version, unique device identifiers, and mobile network information).
Logging Practices: World of Controls automatically records the Internet Protocol (IP) addresses of visitors. The IP address is a unique number assigned to every computer on the internet. Generally, an IP address changes each time you connect to the internet (it is a “dynamic” address). Note, however, that if you have a broadband connection, depending on your individual circumstance, the IP address that we collect may contain information that could be deemed identifiable. This is because, with some broadband connections, your IP address doesn’t change (it is “static”) and could be associated with your personal computer.
We track pages visited on World of Controls website, the amount of time spent on those pages, and the types of searches done on them.
World of Controls also captures and stores information that you transmit. This may include:
Browser/Device type/version
Operating System used
Media Access Control (MAC) address
Date and time of the server request
Volume of data transferred
Unique Application Numbers: Certain services include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to World of Controls.
Local Storage: We may collect and store information (including Personally Identifiable Information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
Cookies and Web Beacons: Cookies and web beacons are electronic placeholders that are placed on your device by websites to track your individual movements on that website over time. World of Controls uses both session-based cookies (which last only for the duration of the user’s session) and persistent cookies (which remain on your device and provides information about the session you are in and waits for the next time you use that site again).
These cookies and web beacons provide useful information to World of Controls, enabling us to recognize repeat users, facilitate the user's access to and use of our sites, allows us to track usage behavior, and to balance the usage of our websites on all World of Controls web
servers.
Tracking cookies, third-party cookies, and other technologies such as web beacons may be used to process additional information, enable non-core functionalities on the World of Controls website and enable third-party functions (such as a social media “share” link). We
may also include web beacons and other similar technology in promotional email messages to determine whether the messages have been opened.
World of Controls uses (and where specified, shares) your Personally Identifiable Information for the following purposes:
To provide support or other services
World of Controls may use your Personally Identifiable Information to provide you with support that you have requested. World of Controls may also use your Personally Identifiable Information to respond directly to your requests for information, including newsletter subscriptions, webinar registrations, to forward your contact information to the appropriate resource for follow-up related to your interests, and other support requests.
To provide information based on your needs and respond to your requests
World of Controls may use your personal information to provide you with new products, notices of new or enhanced products, product updates or releases, website features, or service developments.
To provide online forums
Some services available on our websites permit you to participate in interactive discussions, post comments, opportunities, or other content to a bulletin board or exchange, or otherwise engage in networking activities. Some of these services are moderated; all may be accessed
for technical reasons (for example, for improvements or fixes). World of Controls does not control the content that users post to these forums or social networks. You should carefully consider whether you wish to submit personal information to these forums or social networks and tailor any content you submit appropriately and in accordance with the relevant terms of use. You should also review any additional terms and conditions that may govern your use of these services, including terms related to sharing your personal information and receiving communications.
To select content, improve quality, and facilitate use of our websites
World of Controls may use your personal information, including the information gathered as a result of site navigation and electronic protocols and cookies (including third-party cookies), to help create and deliver personalized content, improve website quality, track marketing campaign responsiveness, evaluate page response rates, conduct usability testing, and facilitate your use of our websites (for example, to facilitate navigation and the login process, avoid duplicate data entry, enhance security, and preserve information between sessions).
To communicate with you about a webinar
We may communicate with you about a webinar. This may include information about the content, logistics, updates, and additional information related to the webinar.
To engage with third-parties
World of Controls may share your personal data with third-parties in connection with services that these individuals or entities perform for or with World of Controls. These third-parties are restricted from using this data in any way other than to provide services for World of Controls
or for the collaboration in which they and World of Controls are contractually engaged (for example, hosting World of Controls database or engaging in data processing on World of Controls behalf). These third-parties are carefully selected by World of Controls and obligated to keep your data secure.
To get feedback or input from you
In order to deliver products and services of the most interest to our audience and Customers, from time to time, we may ask existing advertisers and Registered Users to provide us with input and feedback (for example, through surveys, usability studies, and focus groups).
To Forward to a Friend
We use third-party email addresses provided for the “email a friend” feature only for the purpose of sending newsletters, Product Alerts or webinar invitations to a subscriber- specified third-party, and for no other purpose.
Disclosure of Personal Information
When you become a Registered User with World of Controls, your contact information and registration details will not be shared with anyone other than World of Controls and its Customers. Information you provide when registering for, or participating in, a webinar or downloading a white paper, may be shared with our customer, the webinar or white paper sponsor. Your information may be shared when you intentionally interact with our customers’
content on our website or via our newsletters. The sponsor may use this information in a manner that is common within their industry, e.g., contacting you with product information or to assess your interest in their products and services. The treatment of such information is subject to the privacy policies of the sponsor. The sponsor may contact you after viewing their content regarding updates or regarding related products and services. You should contact the sponsor directly if you have any questions about their use of your information.
Your information may be disclosed to our vendor and its clients as part of our list rental products. You can opt-in or opt-out of this selection by editing the selections in your user profile.
How Can You Control Your Information?
World of Controls will only use your profile information for the purposes described in this Privacy Policy or subsequently authorized by you. If you do not want your information disclosed in this way, you must not register to view supplier content. Users who prefer not to provide data requested for any of our registration processes do not need to register with us. While you can still view some of the content and use some of the services offered by our site without registering, certain products or services may not be available to you.
During our website and webinar registration process, we provide to users the option to opt-in or opt-out of receiving our email newsletters, Product Alerts, webinar promotional invitations, or emails from third-parties. Users who opt-in may also remove themselves from our email
lists at any time through the edit profile pages or by following the instructions at the end of any email received from our World of Controls family of products.
You can control the information we have about you and how we use it in several ways:
Access and Updating of Information
The instructions to review, amend, or delete your information may be found in the edit profile area on our site in theprofile section.
Registered Users may change information at any time and as often as necessary. Users who are experiencing problems with our services, or who have questions about how our services work, can contact us by sending an email to: info@worldofcontrols.com.
Registration Password
Your profile information is password-protected to control access to this information by third-parties. We recommend that you do not divulge your password to anyone. World of Controls never asks for passwords in unsolicited phone calls or unsolicited emails. Remember to sign out and close your browser window when you have finished using any of our sites. This will prevent others from accessing your profile information, e.g., instances where you may share a computer with someone else or are using a computer in a public place such as a library or
internet cafe.
To contact us regarding a privacy issue, please send an e-mail to info@worldofcontrols.com. Where applicable, please be sure to include the site, newsletter, Product Alert or product so that we may better serve you.
Some Third-Party Content made available through other organizations is maintained on the website of the content provider, and not on the World of Controls site. This means that when you click through to that Third-Party Content, you will be leaving the World of Controls website. It will be clear to you when this happens, as the look and feel of your web page will change, and the URL will no longer refer to a website owned and operated by World of Controls. The World of Controls websites may contain links to other websites. World of Controls is not responsible for the privacy practices or the content of such sites. Users should be aware of this when they leave our site and review the privacy statements of each website, they visit that collects information. This Privacy Policy applies solely to information collected by World of Controls.
World of Controls provides summary reports to our Affiliates, Customers and other third- party suppliers, advertisers, and service providers, based on our analysis of clickstream data. This aggregated information is anonymous and does not disclose any personal data about individual users.
Personal Data about Minors and Children World of Controls does not knowingly collect data from or about children under sixteen (16) years of age without the permission of parent(s)/guardian(s). If we learn that we have collected Personally Identifiable Information from a child under age 16, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under age 16, please contact us.
World of Controls has appointed and mandated a info@worldofcontrols.com who represents the regulatory authorities inside the World of Controls organization, and in return represents the World of Controls organization to regulatory authorities.
The World of Controls privacy officer will ensure proper communication with the relevant regulatory authority for privacy. The privacy officer will lead investigative action, complaint handling, and data breach notification. The privacy officer will also monitor regulatory changes and consult the regulatory authority where implementation of a regulatory or technological change leads to doubt. World of Controls reserves the right to share your information to respond to duly authorized information requests of governmental authorities or where required by law.
As a global organization, World of Controls engages in a number of international activities. In connection with the management of those activities, World of Controls may transfer information to other countries. By submitting your information to World of Controls via our websites, or in connection with your interactions with World of Controls offline, you consent to such transfers and to the processing of this information in other countries.
World of Controls, in its sole discretion, reserves the right to update its Privacy Policy from time to time. If we make any material changes we will notify you by email if you have an World of Controls account, or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
If you have any questions about the policy, you can write to:
World of Controls
RAS AL KHAIMAH ECONOMIC ZONE
(RAKEZ) SHED 18 WH 2, 3, 7 & 11
AL HAMRAH INDUSTRIAL ZONE FZ
RAS AL KHAIMAH, UAE, PO BOX:54566
Email: info@worldofcontrols.com
Your privacy is important to World of Controls. (“World of Controls,” “GEcontrolsupport.com” “we,” “our,” or “us”). We collect information to provide and deliver better service and customized content to our Registered Users. This Privacy Policy is meant to help you understand how we collect and use your information. This Privacy Policy applies to https://www.gecontrolsupport.com/ (the “Site”) and all products and services offered by World
of Controls. By using the Site, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Site.
Specific to this Privacy Policy, we make reference to various business terms to describe our
commercial activity. We define such terms as follows:
Customer: An organization that interacts with World of Controls’ audience. Interaction may take the form of advertising, information from a supplier, or sponsorship.
Registered User: A user that has registered for World of Controls products or services.
Third-Party Content: White papers, data, and other documents owned by content providers and made available to World of Controls audience.
Intentional Interaction: An explicit user action taken regarding a piece of digital content. These actions include: clicking on a web page about a content provider or its products, visiting the website of a third-party content provider, registering to attend a webinar, or downloading a whitepaper.
An intentional interaction is not: viewing or hovering over a content provider’s information when that information is part of a web page containing information about two or more content providers.
We may collect information from individuals in a variety of ways, including, but not limited to:
Information You Provide to Us Directly: Our services may require you to register with World of Controls. This includes general site registration, webinar registration, downloading World of Control content and Third-Party Content, and participating in our surveys. When you become a Registered User with World of Controls, we may collect certain information such as a Registered User’s name, email address, phone number, user name, password.
We may also collect the following information:
Company name and address;
Country;
Job function;
Engineering Discipline;
Industry Subscription preferences;
Subscription preferences;
Information about the device(s) you use;
Information about service usage;
Authentication data;
Location data;
Time zone; and
Other information you choose to provide to us (collectively “Identifiable Information” and with Personal Information, “Personally Identifiable Information”).
We will collect Personally Identifiable Information from Registered Users only if they voluntarily submit such information to us. Registered Users can always refuse to supply Personally Identifiable Information, except that it may prevent them from engaging in certain Site related activities.
Device Information: We collect device-specific information (e.g., hardware model, operating system version, unique device identifiers, and mobile network information).
Logging Practices: World of Controls automatically records the Internet Protocol (IP) addresses of visitors. The IP address is a unique number assigned to every computer on the internet. Generally, an IP address changes each time you connect to the internet (it is a “dynamic” address). Note, however, that if you have a broadband connection, depending on your individual circumstance, the IP address that we collect may contain information that could be deemed identifiable. This is because, with some broadband connections, your IP address doesn’t change (it is “static”) and could be associated with your personal computer.
We track pages visited on World of Controls website, the amount of time spent on those pages, and the types of searches done on them.
World of Controls also captures and stores information that you transmit. This may include:
Browser/Device type/version
Operating System used
Media Access Control (MAC) address
Date and time of the server request
Volume of data transferred
Unique Application Numbers: Certain services include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to World of Controls.
Local Storage: We may collect and store information (including Personally Identifiable Information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
Cookies and Web Beacons: Cookies and web beacons are electronic placeholders that are placed on your device by websites to track your individual movements on that website over time. World of Controls uses both session-based cookies (which last only for the duration of the user’s session) and persistent cookies (which remain on your device and provides information about the session you are in and waits for the next time you use that site again).
These cookies and web beacons provide useful information to World of Controls, enabling us to recognize repeat users, facilitate the user's access to and use of our sites, allows us to track usage behavior, and to balance the usage of our websites on all World of Controls web
servers.
Tracking cookies, third-party cookies, and other technologies such as web beacons may be used to process additional information, enable non-core functionalities on the World of Controls website and enable third-party functions (such as a social media “share” link). We
may also include web beacons and other similar technology in promotional email messages to determine whether the messages have been opened.
World of Controls uses (and where specified, shares) your Personally Identifiable Information for the following purposes:
To provide support or other services
World of Controls may use your Personally Identifiable Information to provide you with support that you have requested. World of Controls may also use your Personally Identifiable Information to respond directly to your requests for information, including newsletter subscriptions, webinar registrations, to forward your contact information to the appropriate resource for follow-up related to your interests, and other support requests.
To provide information based on your needs and respond to your requests
World of Controls may use your personal information to provide you with new products, notices of new or enhanced products, product updates or releases, website features, or service developments.
To provide online forums
Some services available on our websites permit you to participate in interactive discussions, post comments, opportunities, or other content to a bulletin board or exchange, or otherwise engage in networking activities. Some of these services are moderated; all may be accessed
for technical reasons (for example, for improvements or fixes). World of Controls does not control the content that users post to these forums or social networks. You should carefully consider whether you wish to submit personal information to these forums or social networks and tailor any content you submit appropriately and in accordance with the relevant terms of use. You should also review any additional terms and conditions that may govern your use of these services, including terms related to sharing your personal information and receiving communications.
To select content, improve quality, and facilitate use of our websites
World of Controls may use your personal information, including the information gathered as a result of site navigation and electronic protocols and cookies (including third-party cookies), to help create and deliver personalized content, improve website quality, track marketing campaign responsiveness, evaluate page response rates, conduct usability testing, and facilitate your use of our websites (for example, to facilitate navigation and the login process, avoid duplicate data entry, enhance security, and preserve information between sessions).
To communicate with you about a webinar
We may communicate with you about a webinar. This may include information about the content, logistics, updates, and additional information related to the webinar.
To engage with third-parties
World of Controls may share your personal data with third-parties in connection with services that these individuals or entities perform for or with World of Controls. These third-parties are restricted from using this data in any way other than to provide services for World of Controls
or for the collaboration in which they and World of Controls are contractually engaged (for example, hosting World of Controls database or engaging in data processing on World of Controls behalf). These third-parties are carefully selected by World of Controls and obligated to keep your data secure.
To get feedback or input from you
In order to deliver products and services of the most interest to our audience and Customers, from time to time, we may ask existing advertisers and Registered Users to provide us with input and feedback (for example, through surveys, usability studies, and focus groups).
To Forward to a Friend
We use third-party email addresses provided for the “email a friend” feature only for the purpose of sending newsletters, Product Alerts or webinar invitations to a subscriber- specified third-party, and for no other purpose.
Disclosure of Personal Information
When you become a Registered User with World of Controls, your contact information and registration details will not be shared with anyone other than World of Controls and its Customers. Information you provide when registering for, or participating in, a webinar or downloading a white paper, may be shared with our customer, the webinar or white paper sponsor. Your information may be shared when you intentionally interact with our customers’
content on our website or via our newsletters. The sponsor may use this information in a manner that is common within their industry, e.g., contacting you with product information or to assess your interest in their products and services. The treatment of such information is subject to the privacy policies of the sponsor. The sponsor may contact you after viewing their content regarding updates or regarding related products and services. You should contact the sponsor directly if you have any questions about their use of your information.
Your information may be disclosed to our vendor and its clients as part of our list rental products. You can opt-in or opt-out of this selection by editing the selections in your user profile.
How Can You Control Your Information?
World of Controls will only use your profile information for the purposes described in this Privacy Policy or subsequently authorized by you. If you do not want your information disclosed in this way, you must not register to view supplier content. Users who prefer not to provide data requested for any of our registration processes do not need to register with us. While you can still view some of the content and use some of the services offered by our site without registering, certain products or services may not be available to you.
During our website and webinar registration process, we provide to users the option to opt-in or opt-out of receiving our email newsletters, Product Alerts, webinar promotional invitations, or emails from third-parties. Users who opt-in may also remove themselves from our email
lists at any time through the edit profile pages or by following the instructions at the end of any email received from our World of Controls family of products.
You can control the information we have about you and how we use it in several ways:
Access and Updating of Information
The instructions to review, amend, or delete your information may be found in the edit profile area on our site in theprofile section.
Registered Users may change information at any time and as often as necessary. Users who are experiencing problems with our services, or who have questions about how our services work, can contact us by sending an email to: info@worldofcontrols.com.
Registration Password
Your profile information is password-protected to control access to this information by third-parties. We recommend that you do not divulge your password to anyone. World of Controls never asks for passwords in unsolicited phone calls or unsolicited emails. Remember to sign out and close your browser window when you have finished using any of our sites. This will prevent others from accessing your profile information, e.g., instances where you may share a computer with someone else or are using a computer in a public place such as a library or
internet cafe.
To contact us regarding a privacy issue, please send an e-mail to info@worldofcontrols.com. Where applicable, please be sure to include the site, newsletter, Product Alert or product so that we may better serve you.
Some Third-Party Content made available through other organizations is maintained on the website of the content provider, and not on the World of Controls site. This means that when you click through to that Third-Party Content, you will be leaving the World of Controls website. It will be clear to you when this happens, as the look and feel of your web page will change, and the URL will no longer refer to a website owned and operated by World of Controls. The World of Controls websites may contain links to other websites. World of Controls is not responsible for the privacy practices or the content of such sites. Users should be aware of this when they leave our site and review the privacy statements of each website, they visit that collects information. This Privacy Policy applies solely to information collected by World of Controls.
World of Controls provides summary reports to our Affiliates, Customers and other third- party suppliers, advertisers, and service providers, based on our analysis of clickstream data. This aggregated information is anonymous and does not disclose any personal data about individual users.
Personal Data about Minors and Children World of Controls does not knowingly collect data from or about children under sixteen (16) years of age without the permission of parent(s)/guardian(s). If we learn that we have collected Personally Identifiable Information from a child under age 16, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under age 16, please contact us.
World of Controls has appointed and mandated a info@worldofcontrols.com who represents the regulatory authorities inside the World of Controls organization, and in return represents the World of Controls organization to regulatory authorities.
The World of Controls privacy officer will ensure proper communication with the relevant regulatory authority for privacy. The privacy officer will lead investigative action, complaint handling, and data breach notification. The privacy officer will also monitor regulatory changes and consult the regulatory authority where implementation of a regulatory or technological change leads to doubt. World of Controls reserves the right to share your information to respond to duly authorized information requests of governmental authorities or where required by law.
As a global organization, World of Controls engages in a number of international activities. In connection with the management of those activities, World of Controls may transfer information to other countries. By submitting your information to World of Controls via our websites, or in connection with your interactions with World of Controls offline, you consent to such transfers and to the processing of this information in other countries.
World of Controls, in its sole discretion, reserves the right to update its Privacy Policy from time to time. If we make any material changes we will notify you by email if you have an World of Controls account, or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
If you have any questions about the policy, you can write to:
World of Controls
RAS AL KHAIMAH ECONOMIC ZONE
(RAKEZ) SHED 18 WH 2, 3, 7 & 11
AL HAMRAH INDUSTRIAL ZONE FZ
RAS AL KHAIMAH, UAE, PO BOX:54566
Email: info@worldofcontrols.com